Our Hospice Team

At the center of our Mercyhealth Hospice team are the patient and the patient’s family and loved ones. The patient’s needs, desires, and comfort are central to all aspects of care.

Every member of the Mercyhealth Hospice team knows the special concerns of those facing a life-limiting illness and respects the patient’s wishes in all aspects of care. Our services are tailored to the individual’s needs and wishes and are provided by a specially trained, compassionate hospice team consisting of:

Medical Director

Our Medical Director collaborates with other members of the hospice team and the patient’s primary doctor to help manage the patient’s discomfort and symptoms.

The Patient’s Doctor

The patient’s doctor remains an integral part of the patient’s care team, providing ongoing medical care and support.

Registered Nurses

Registered Nurses are available 24 hours a day to provide pain and symptom management, assess a patient’s needs, and teach family members or caregivers how to participate in the patient’s care.

Social Workers

Social Workers counsel patients and their families to help them handle the emotional, social, and financial stressors that surface with a life-limiting illness. They also coordinate community resources to support the patient and family, and assist with support groups.

Certified Nursing Assistants

Certified Nursing Assistants help patients with daily activities such as personal hygiene, comfort measures, and light housekeeping.


Hospice chaplains work with the patient’s spiritual provider to ensure support for the patient and his or her family. Mercyhealth Hospice chaplains can also provide spiritual counseling to patients and their families as desired. Our chaplains meet the patient and family wherever they are in their spiritual journey.


Specially trained volunteers help patients in many ways: Writing letters, reading, visiting, taking them on outings, providing respite for family caregivers, services to veterans, offering pet care, playing music or singing, and more.

For more information about Mercyhealth Hospice, please call (608) 754-2201 in Janesville or (815) 971-3550 in Rockford.

Contact Us


Home Health/ Hospice
(815) 971-3550

Home Medical Equipment
(815) 971-3330


Home Health /Hospice
(608) 754-2201

Home Medical Equipment
(608) 755-7989
(800) 279-5810