The seller sells MotionPrimeX through its own website, motionprimex.com, and says BuyGoods is the retailer that handles the order. Prices on that page run from $79 a bottle (2 bottles) down to $49 a bottle (6 bottles), with free US shipping on the 3- and 6-bottle sizes. Type the address in yourself instead of following an ad, because other pages use the product name and call themselves "official."
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Where is MotionPrimeX sold?
The seller points every order to its own site. Its footer says BuyGoods is the retailer of the product and that BuyGoods' role does not amount to an endorsement of the product or its claims. The shipping terms, the 60-day guarantee and the support contacts are all written for orders placed on that site.
If you see MotionPrimeX in a store or on a marketplace, treat it as a separate question. Email support@motionprimex.com and ask two things: is this seller authorized, and does the 60-day refund promise apply to an order placed there? Get the answer in writing before you pay.
This page covers MotionPrimeX only. If you were searching for a different product, the prices and terms here do not apply to it.
What does the official order page charge?
These are the prices on the seller's order page as of October 2, 2026. Check the checkout for today's.
| Package | Per bottle | Total shown | Shipping |
|---|---|---|---|
| 2 bottles ("Try Two") | $79 | $158 (crossed-out price $358) | Added at checkout |
| 3 bottles ("Most Popular") | $69 | $207 (crossed-out price $537) | Free |
| 6 bottles ("Recommended") | $49 | $294 (crossed-out price $1,074) | Free |
A few things to know about these numbers and terms:
- The "savings" are measured against $179 a bottle. The crossed-out totals work out to $179 per bottle. That is the seller's own reference price, not something you can count on seeing elsewhere.
- No subscription. The seller says it is a one-time purchase with no auto-billing. Ask support for this in writing if you want to be certain.
- Bottle size versus supply days. The seller's images show 60 capsules per bottle, and its directions say two capsules a day. That is about 30 days per bottle. Yet the page labels 2 bottles as a 30-day supply and 3 bottles as a 90-day supply. Ask support how many days each package really covers before you pick a size.
- Urgency banners. The page says only 287 units remain. That is the seller's statement, and you do not need to rush because of it.
- Processing and cancelling. The shipping policy says orders take 1-2 business days to process. You can cancel only if you contact the seller within 24 hours of buying.
- Capsules and directions. The seller describes vegetarian capsules, two a day before a meal with a full glass of water, or as your healthcare professional directs.
How do I avoid look-alike sellers?
Supplement names get copied. Another page can reuse the product name, show the same testimonials, and put "Official Website" in its title. A page calling itself official does not make it the maker's page. These checks help:
- Type motionprimex.com into your browser yourself. Do not rely on an ad or a search result.
- On the seller's site, find the footer links for Terms, Privacy, Contact, Refund, Disclaimer, References and Shipping. Check that the order page you are on belongs to that same site.
- Look for the support email support@motionprimex.com and the BuyGoods retailer line. If a page shows different contact details, ask the seller whether that page is theirs.
- Expect a 60-day guarantee and free shipping only on 3 and 6 bottles. Be careful with any page offering terms that differ from these.
- Do not pay on a page that has no refund policy or working support contact.
For more on the seller and how to check it, see our page on MotionPrimeX seller, refunds and safety. For a guide to weighing marketing claims, see ingredient evidence versus marketing claims (our research library).
How do refunds and support work?
The seller advertises a 60-day money-back guarantee, but its own pages describe two different processes:
- Order page: email support@motionprimex.com within 60 days. It says you do not have to return the bottles.
- Refund policy and shipping policy: contact support first and do not ship anything back until you have instructions. You send unused or empty bottles to the fulfillment address and pay the return shipping. The shipping policy adds that you must return all bottles, including free ones, with a tracking number and a note with your order ID, name, address, email and phone. It says missing bottles lead to a partial refund.
Because the pages disagree, email support before you order and ask which one applies. Keep the reply. If you do end up returning bottles, ship with tracking. The refund policy says credit card refunds take 5-7 business days and debit card refunds 5-10 business days after processing. The shipping policy says the refund can take 3-5 business days to show. The shipping policy also says the seller does not refund an item that tracking shows as delivered.
Support is listed as 7am to 9pm, seven days a week. The contact page gives +1 (720) 619-8477 and the refund page gives +1 (970) 406-7582. Email is the same on both pages, and the seller says it replies within 24 hours. The seller lists a business mailing address in Florida on its shipping page and a fulfillment address in Colorado for returns.
Is MotionPrimeX FDA approved?
The seller's own footer says its statements have not been evaluated by the Food and Drug Administration and that the product is not intended to diagnose, treat, cure or prevent any disease. Read the product as a supplement sold with joint-comfort claims, not as a medicine.
What is MotionPrimeX meant for?
The seller markets it as an "Advanced Joint Support" supplement for mobility, flexibility and comfort. It lists eight ingredients: glucosamine sulfate (1000 mg), Boswellia extract (133.3 mg), chondroitin sulfate (100 mg), turmeric root (100 mg), and 16.7 mg each of MSM, bromelain, quercetin and methionine.
The seller says the glucosamine comes from crayfish shellfish. It tells people with a shellfish allergy, or who take blood thinners, to talk to a physician first. For doses and what research says about each ingredient, see our MotionPrimeX ingredients guide.
Will it help foot nerve pain?
The seller's pages describe joints, cartilage and stiffness. They do not market the product for nerve pain or neuropathy. If nerve pain in your feet is what brought you here, what follows comes from medical sources, not from the seller.
What works immediately for nerve pain?
The medical sources describe a process, not an instant fix. The NHS says nerve (neuropathic) pain does not usually get better with common painkillers such as paracetamol and ibuprofen. Doctors often use other medicines instead, including amitriptyline, duloxetine, pregabalin and gabapentin. These are usually started at a low dose and raised gradually. The NHS says common side effects are tiredness, dizziness or feeling "drunk," and that these often ease after a week or two. Capsaicin cream or patches are another option it describes, with skin irritation and burning as possible side effects. A clinician decides which of these fits you.
Is Vicks VapoRub good for neuropathy in feet?
None of the medical pages used here mention it. Because numb feet may not warn you about irritation or burns, ask a pharmacist or clinician before putting any rub or heat on them. CLS Health says to test bath water temperature carefully and avoid hot water or heating pads on numb areas, because burns can happen without warning.
What triggers foot nerve pain?
| Possible trigger | What the sources say |
|---|---|
| Diabetes | Cleveland Clinic calls it the most common cause overall, often affecting the feet first. |
| Vitamin and nutrient deficiencies | Cleveland Clinic lists copper and vitamins B1, B6, B9, B12 and E. |
| Alcohol | Direct nerve harm, plus related vitamin deficiencies. |
| Medicines and toxins | Chemotherapy, certain antibiotics, heavy metals and industrial chemicals. |
| Infections and autoimmune disease | Examples include shingles, HIV, lupus and vasculitis. |
| Injury or pinched nerves | Trauma, surgery, swelling, herniated disks. |
| Everyday factors | A podiatry practice, Austin Foot and Ankle, adds smoking and shoes that rub or squeeze. |
| Unknown | Some cases have no identified cause. |
Can nerve damage in the foot heal itself, or be reversed?
Sometimes it improves, but it depends on the cause. Cleveland Clinic says it is possible to stop or may help address certain types if they are diagnosed and treated quickly. It also says the more severe and long-lasting the problem, the less likely it is to be reversible. CLS Health says some forms improve when the underlying cause is treated, such as a vitamin deficiency, a medication, or a compressed nerve. Long-standing diabetic or chemotherapy-related neuropathy may not fully go away, though treatment can reduce pain and slow progression. Austin Foot and Ankle warns that nerve pain will not go away on its own if the cause is left untreated. Since the cause drives the outcome, it is worth having a clinician look at it early.
What vitamin will repair nerve damage?
No single vitamin is described as a repair. What the sources describe is correcting a deficiency. The NHS says vitamin B12 deficiency can be treated with injections or tablets. The Foundation for Peripheral Neuropathy says B12 deficiency can cause neuropathy and is not uncommon in older people. It also says both too little and too much vitamin B6 can cause neuropathy, and that vitamin D may matter less when your levels are already normal. It says supplements should not be started without a physician's supervision, and that several can have adverse effects. CLS Health similarly advises against starting high-dose supplements without medical guidance, especially if you take medications or have kidney disease. The NHS says the evidence for benfotiamine and alpha-lipoic acid is not always clear. A clinician may suggest testing to see whether a deficiency is involved.
When should I get care promptly?
CLS Health lists these as reasons to seek prompt care: rapidly worsening weakness, new or worsening balance problems or falls, open sores or ulcers on the feet, and redness, warmth, swelling or drainage. Sudden one-sided weakness, facial drooping, confusion or trouble speaking needs emergency care. If you are deciding whether a supplement fits your situation, our page on when to consider a natural supplement may help.
Before you order
- Email support@motionprimex.com and ask whether you must return bottles for a refund, since the seller's pages disagree.
- Ask how many days of supply each package gives, given 60 capsules a bottle and two capsules a day.
- Ask whether any store or marketplace seller is authorized, and whether the guarantee applies to those orders.
- The shipping policy points to terms at a different web address than the product site. Ask support who you are buying from.
- If you take blood thinners, have a shellfish allergy, or are managing nerve pain, talk to your clinician first.
- Check the order total, shipping and any added items on the final checkout screen before you pay.
By the Senior Safety Desk Editorial Team
This article is for general information purposes only and does not constitute medical advice. Consult your doctor or qualified healthcare provider before making changes to your health routine.